Shipping policy
At Glassware, we are dedicated to providing a smooth and reliable shipping experience for every customer. We carefully package all items to help ensure your glassware arrives safely and in excellent condition.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times may vary based on your location:
- United States: 7–15 business days
- Europe: 7–18 business days
- International Orders: 10–25 business days
Please note that delays may occasionally occur due to customs processing, holidays, or carrier issues.
Secure Packaging
All glassware products are carefully packed with protective materials to reduce the risk of damage during transit.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email so you can follow your package at any time.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work quickly to resolve the issue.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Contact Us
If you have any questions regarding shipping or your order, our support team is always happy to help.